Senior Support Desk Engineer/ Support Desk Lead

Job Description

Requirements

• 5 to 7+ years of experience
• Hands-on experience of Support Desk / troubleshooting / supporting users
• Someone who can streamline existing process and create new process to optimize support function
• Report to management re. the incidents and work with the team to close the same
• Native Japanese is a must
• English language not needed

Requirements

Requirements

• 5 to 7+ years of experience
• Hands-on experience of Support Desk / troubleshooting / supporting users
• Someone who can streamline existing process and create new process to optimize support function
• Report to management re. the incidents and work with the team to close the same
• Native Japanese is a must
• English language not needed