住所
仕事の形態
給料Description
More About the Role:
The Defense Group of Leidos is seeking Operations Mangers to serve as the Far East Asia site lead for the ONE-Net portion of the Service Management, Integration, and Transport (SMIT) contract.
NGEN-R SMIT is the largest IT services program for the Navy, inclusive of cybersecurity services, network operations, service desk, and data transport. Ultimately, Leidos will support the Navy in unifying its shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts under one enterprise network.
This position will report to the ONE-Net Operations Director. The individual hired for this role must possess strong organization and communication skills, with the ability to manage a highly technical staff comprised of multiple IT disciplines spread across a geographical area. They must be able to take data from a variety of sources and turn it into actionable information needed for various service level and operational requirements. The candidate will need to exhibit an understanding of IT project management concepts, inclusive of scope, schedule, resource, communication, risk, and stakeholder management. The candidate will be responsible for ensuring the internal processes related to Information Technology Service Management (ITSM) and delivery are applied and used across the enterprise to ensure timely resolution of incidents and drive high availability. This role will leverage processes, utilizing Information Technology Infrastructure Library (ITIL) best practices, to ensure the IT organization designs, deploys and sustains high quality, highly available solutions that align with business and IT strategic objectives.
What You'll Get to Do:
•Provide technical leadership for onsite staff. Act as chief point of contact for team members and frontline escalation point regarding workplace issues. Responsible for reporting events, informing Leidos leadership of incidents, and advising on potential courses of action.
•Manage administrative duties for team, to include team scheduling, time-off requests, coordinating training, special initiatives, professional development, ensuring compliance with Leidos policies.
•Responsible for incident escalation on behalf of direct reports; pursue and attain issue resolution; coordinate with team leads for interdepartmental requirements.
•Ensure the timely and quality delivery of contract deliverables.
•This role will also ensure that IT has the appropriate level of process definition, rigor, and reporting to deliver the highest level of availability, quality, value, flexibility and visibility to the organization.
•Experience with Project Management (PM) and customer service skills, along with a general understanding of related technologies.
•Must possess Information Technology Infrastructure Library (ITIL) version 3 Foundation certification with additional ITILv3 certifications recommended.
•Evaluate communication hardware and software, as well as troubleshoot Local Area Networks/Base Area Networks/Wide Area Networks (LAN/BAN/WAN), and other network related problems.
You'll Bring These Qualifications:
•Requires a BA/BS or equivalent experience and 5+ years or prior relevant experience or Masters with 3+ years of prior relevant experience. Generally has 2+ years of experience supervising or leading teams or projects (in IT, or related field of study in the information technology).
•Additional years of related work experience may be substituted for a degree at the hiring managers discretion.
•Five plus (5+) years of experience leading personnel, managing complex technical programs including budgetary responsibility, staffing responsibility, communicating and interfacing with DoD customers.
•Must have US Citizenship and an active DoD Secret Clearance.
•Must have a minimum DoD 8570 Information Assurance Technician Level II (ex. CompTIA Security+, CCNA Security, etc.) or higher IAT level certification (ex. CISSP, CASP) within 6 months of hire.
•ITILv3 or ITILv4 Foundations certification.
•Specialized experience in the performance and configuration of networks as well as the integration and testing of complex large-scale computer integrated networks.
These Qualifications Would be Nice to Have:
•Additional ITILv3 or ITILv4 Expert.
•Additional experience in system or workstation administration.
•PMP or other project management certification(s).
•Experience with Microsoft VISIO and Microsoft EXCEL.
•Experience working on Department of the Navy Contracts.
•Experience on-boarding Contractor staff across multiple OCONUS locations.
•Motivated self-starter with strong written and verbal communication skills.
Original Posting Date:
2024-03-22While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.
Pay Range:
Pay Range $87,100.00 - $157,450.00The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
About Leidos
Leidos is a Fortune 500® innovation company rapidly addressing the world’s most vexing challenges in national security and health. The company's global workforce of 47,000 collaborates to create smarter technology solutions for customers in heavily regulated industries. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $15.4 billion for the fiscal year ended December 29, 2023. For more information, visit www.Leidos.com.
Pay and Benefits
Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.
Securing Your Data
Beware of fake employment opportunities using Leidos’ name. Leidos will never ask you to provide payment-related information during any part of the employment application process (i.e., ask you for money), nor will Leidos ever advance money as part of the hiring process (i.e., send you a check or money order before doing any work). Further, Leidos will only communicate with you through emails that are generated by the Leidos.com automated system – never from free commercial services (e.g., Gmail, Yahoo, Hotmail) or via WhatsApp, Telegram, etc. If you received an email purporting to be from Leidos that asks for payment-related information or any other personal information (e.g., about you or your previous employer), and you are concerned about its legitimacy, please make us aware immediately by emailing us at [email protected].
If you believe you are the victim of a scam, contact your local law enforcement and report the incident to the U.S. Federal Trade Commission.
Commitment to Diversity
All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.
